Privacy Policy

Minara Ultrasound

1. Introduction

Minara Ultrasound is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act2018.

This policy applies to all patients, parents or guardians, website visitors, and individuals who interact with Minara Ultrasound.

2. Who We Are

Minara Ultrasound
Private Diagnostic Ultrasound Services
United Kingdom
Minara Ultrasound is the data controller for the personal information collected through our services and website.

3. What Personal Data We Collect

We may collect and process the following information:

Personal Identification Data

• Name
• Date of birth
• Contact details (email address, telephone number)
• Address (where required)

Medical & Clinical Information

• Relevant medical history
•Referral details (where applicable)
• Ultrasound images and reports

Technical & Website Data

• IP address
•Browser type and device information
• Website usage data (via cookies)

4. How We Collect Your Data

Personal data is collected when you:

Book an appointment
Attend a consultation or ultrasound scan
Complete forms or questionnaires
Contact us via email, telephone, or website
Use our website

5. How We Use Your Personal Data

We use personal data to:

• Provide private diagnostic ultrasound services
• Produce and deliver medical reports
• Communicate with patients, parents/guardians, and clinicians
• Manage appointments, payments, and records
• Meet legal, regulatory, and safeguarding obligations

6. Lawful Basis for Processing

Under UK GDPR, we process personal data using the following lawful bases:

• Consent
• Provision of healthcare or medical diagnosis
• Legal obligation
• Legitimate interests (where appropriate)

7. Sharing Your Data

We may share personal data with:

• GPs, consultants, or healthcare professionals (with consent)
• IT systems or service providers used for medical records or bookings
• Regulatory or legal authorities where required by law

We do not sell or rent personal data to third parties.

8. Data Storage & Security

• Personal data is stored securely using encrypted systems where applicable.
• Access to data is restricted to authorised personnel only.
• Medical records are retained in accordance with UK healthcare record retention guidance.

9. How Long We Keep Your Data

We retain personal and medical data only for as long as necessary to meet clinical, legal, and regulatory requirements, in line with NHS and UK healthcare retention schedules.

10. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure where legally permitted
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

11. Cookies & Website Tracking

Our website may use cookies to:

• Improve website functionality
• Analyse website traffic
• Enhance user experience

You can manage or disable cookies through your browser settings. A separate Cookie Policy may apply.

12. Children’s Data

We collect and process children’s data only with the consent of a parent or legal guardian and strictly for the purpose of providing healthcare services.

13. Confidentiality & Safeguarding

All patient data is treated as confidential. Minara Ultrasound follows UK safeguarding guidance to protect children and vulnerable adults and may share information where required to protect safety or comply with the law.